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Polling for file-based authentication.


Beko Media

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Hello community,

We have WHMCS and one of the Add-on products that we sell is RapidSSL certificates. Of late (since updating to WHMCS  7.9.1) whenever clients order certificates they get stuck on Polling for file-based authentication. Check and ensure the necessary file is present and accessible. 

We don't know why this is happening.

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