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The system cron does not appear to have completed successfully within the last 24 hours.

jackshreeve

By jackshreeve
in Troubleshooting Issues

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jackshreeve Junior Member

jackshreeve

Posted
Posted

Hi,

I get an error message in health " The system cron does not appear to have completed successfully within the last 24 hours. " I also don't get the cron job digest email.

This is what it says in activity log

15/10/2019 09:00
Automated Task: Starting Email Marketer Rules
System  
15/10/2019 09:00
Automated Task: Starting Delayed Affiliate Commissions
System  
15/10/2019 09:00
Automated Task: Starting Inactive Tickets
System  
15/10/2019 09:00
Automated Task: Starting Fixed Term Terminations
System  
15/10/2019 09:00
Automated Task: Starting Overdue Terminations
System  
15/10/2019 09:00
Automated Task: Starting Overdue Suspensions
System  
15/10/2019 09:00
Automated Task: Starting Cancellation Requests
System  
15/10/2019 09:00
Automated Task: Starting Domain Renewal Notices
System  
15/10/2019 09:00
Automated Task: Starting Invoice & Overdue Reminders
System  
15/10/2019 09:00
Automated Task: Starting Credit Card Charges
System  
15/10/2019 09:00
Cron Job: Late Invoice Fees added to 0 Invoices
System  
15/10/2019 09:00
Automated Task: Starting Late Fees
System  
15/10/2019 09:00
Automated Task: Starting Invoices
System  
15/10/2019 09:00
Automated Task: Starting Product Pricing Updates
System  
15/10/2019 09:00
Automated Task: Starting Currency Exchange Rates

 

I moved the whmcsdata folder outside of root bu I don't have access to SSH on my hosts server however they ran the recommended SSH command  for me to debug and this was the output:

(as you can see from this my host has added a number of commands to the cron command to try and fix this issue but it still gives me an error. 

[root@cloud825 ~]# php -q /home/imakethenet/whmcsdata/crons/cron.php all -F -vvv

WHMCS Automation Task Utility: all
==================================

 Daily Cron Automation Mode

Queuing Tasks
-------------

 Force run any tasks: ignore "in progress" and "is due"
 Task queues ready

Executing Application Queue
---------------------------

  0/30 [░░░░░░░░░░░░░░░░░░░░░░░░░░░░]   0% < 1 sec/< 1 sec 18.0 MiB
 Currency Exchange Rates
  1/30 [░░░░░░░░░░░░░░░░░░░░░░░░░░░░]   3% < 1 sec/< 1 sec 18.0 MiB
 Product Pricing Updates
  2/30 [▓░░░░░░░░░░░░░░░░░░░░░░░░░░░]   6% < 1 sec/< 1 sec 18.0 MiB
 Invoices
  3/30 [▓▓░░░░░░░░░░░░░░░░░░░░░░░░░░]  10% < 1 sec/< 1 sec 18.0 MiB
 Late Fees
  4/30 [▓▓▓░░░░░░░░░░░░░░░░░░░░░░░░░]  13% < 1 sec/< 1 sec 18.0 MiB
 Credit Card Charges
  5/30 [▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░░░]  16% < 1 sec/< 1 sec 18.0 MiB
 Invoice & Overdue Reminders
  6/30 [▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░░]  20% < 1 sec/< 1 sec 18.0 MiB
 Domain Renewal Notices
  7/30 [▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░]  23% < 1 sec/< 1 sec 18.0 MiB
 Cancellation Requests
  8/30 [▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░]  26% < 1 sec/< 1 sec 18.0 MiB
 Overdue Suspensions
  9/30 [▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░]  30% < 1 sec/< 1 sec 18.0 MiB
 Overdue Terminations
 10/30 [▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░]  33% < 1 sec/< 1 sec 18.0 MiB
 Fixed Term Terminations
 11/30 [▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░]  36% < 1 sec/< 1 sec 18.0 MiB
 Inactive Tickets
 12/30 [▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░]  40% < 1 sec/< 1 sec 18.0 MiB
 Prune Ticket Attachments
 13/30 [▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░]  43% < 1 sec/< 1 sec 18.0 MiB
 Delayed Affiliate Commissions
 14/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░]  46% < 1 sec/< 1 sec 18.0 MiB
 Affiliate Reports
 15/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░]  50% < 1 sec/< 1 sec 18.0 MiB
 Email Marketer Rules
 16/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░]  53% < 1 sec/< 1 sec 18.0 MiB
  SSL Sync
 17/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░]  56% 2 secs/4 secs 18.0 MiB
 Credit Card Expiry Notices
 18/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░]  60% 2 secs/3 secs 18.0 MiB
 Server Usage Stats
 19/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░]  63% 2 secs/3 secs 20.0 MiB
 Overage Billing Charges
 20/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░]  66% 2 secs/3 secs 20.0 MiB
 Client Status Update
 21/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░]  70% 2 secs/3 secs 20.0 MiB
 Domain Expiry
 22/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░]  73% 2 secs/3 secs 20.0 MiB
 Ticket Escalation Rules
 23/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░]  76% 2 secs/3 secs 20.0 MiB
 Data Retention Pruning
 24/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░]  80% 2 secs/3 secs 20.0 MiB
 Update Server Usage
 25/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░]  83% 3 secs/4 secs 20.0 MiB
 Update Server Meta Data
 26/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░]  86% 3 secs/3 secs 20.0 MiB
 Run Jobs Queue
 27/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░]  90% 15 secs/17 secs 22.0 MiB
 WHMCS Updates
 28/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░]  93% 15 secs/16 secs 30.0 MiB
 Domain Transfer Status Synchronisation
 29/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░]  96% 15 secs/16 secs 30.0 MiB
 Domain Status Synchronisation
 30/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓] 100% 17 secs/17 secs 34.0 MiB


 Sending Daily Cron Digest email

Executing System Queue
----------------------

 4/4 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓] 100% < 1 sec/< 1 sec 34.0 MiB


 [OK] Completed

WHMCS Automation Task Utility: all
==================================

 Daily Cron Automation Mode

Queuing Tasks
-------------

 Force run any tasks: ignore "in progress" and "is due"
 Task queues ready

Executing Application Queue
---------------------------

  0/30 [░░░░░░░░░░░░░░░░░░░░░░░░░░░░]   0% < 1 sec/< 1 sec 18.0 MiB
 Currency Exchange Rates
  1/30 [░░░░░░░░░░░░░░░░░░░░░░░░░░░░]   3% < 1 sec/< 1 sec 18.0 MiB
 Product Pricing Updates
  2/30 [▓░░░░░░░░░░░░░░░░░░░░░░░░░░░]   6% < 1 sec/< 1 sec 18.0 MiB
 Invoices
  3/30 [▓▓░░░░░░░░░░░░░░░░░░░░░░░░░░]  10% < 1 sec/< 1 sec 18.0 MiB
 Late Fees
  4/30 [▓▓▓░░░░░░░░░░░░░░░░░░░░░░░░░]  13% < 1 sec/< 1 sec 18.0 MiB
 Credit Card Charges
  5/30 [▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░░░]  16% < 1 sec/< 1 sec 18.0 MiB
 Invoice & Overdue Reminders
  6/30 [▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░░]  20% < 1 sec/< 1 sec 18.0 MiB
 Domain Renewal Notices
  7/30 [▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░]  23% < 1 sec/< 1 sec 18.0 MiB
 Cancellation Requests
  8/30 [▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░]  26% < 1 sec/< 1 sec 18.0 MiB
 Overdue Suspensions
  9/30 [▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░]  30% < 1 sec/< 1 sec 18.0 MiB
 Overdue Terminations
 10/30 [▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░]  33% < 1 sec/< 1 sec 18.0 MiB
 Fixed Term Terminations
 11/30 [▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░]  36% < 1 sec/< 1 sec 18.0 MiB
 Inactive Tickets
 12/30 [▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░]  40% < 1 sec/< 1 sec 18.0 MiB
 Prune Ticket Attachments
 13/30 [▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░]  43% < 1 sec/< 1 sec 18.0 MiB
 Delayed Affiliate Commissions
 14/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░]  46% < 1 sec/< 1 sec 18.0 MiB
 Affiliate Reports
 15/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░]  50% < 1 sec/< 1 sec 18.0 MiB
 Email Marketer Rules
 16/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░]  53% < 1 sec/< 1 sec 18.0 MiB
  SSL Sync
 17/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░]  56% < 1 sec/< 1 sec 18.0 MiB
 Credit Card Expiry Notices
 18/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░]  60% < 1 sec/< 1 sec 18.0 MiB
 Server Usage Stats
 19/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░]  63%  1 sec/2 secs 20.0 MiB
 Overage Billing Charges
 20/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░]  66%  1 sec/2 secs 20.0 MiB
 Client Status Update
 21/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░]  70%  1 sec/1 sec  20.0 MiB
 Domain Expiry
 22/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░]  73%  1 sec/1 sec  20.0 MiB
 Ticket Escalation Rules
 23/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░]  76%  1 sec/1 sec  20.0 MiB
 Data Retention Pruning
 24/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░]  80%  1 sec/1 sec  20.0 MiB
 Update Server Usage
 25/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░]  83%  1 sec/1 sec  20.0 MiB
 Update Server Meta Data
 26/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░]  86%  1 sec/1 sec  20.0 MiB
 Run Jobs Queue
 27/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░]  90%  1 sec/1 sec  20.0 MiB
 WHMCS Updates
 28/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░]  93% 14 secs/15 secs 30.0 MiB
 Domain Transfer Status Synchronisation
 29/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░]  96% 14 secs/14 secs 30.0 MiB
 Domain Status Synchronisation
 30/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓] 100% 16 secs/16 secs 32.0 MiB


 Sending Daily Cron Digest email

Executing System Queue
----------------------

 4/4 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓] 100% < 1 sec/< 1 sec 32.0 MiB


 [OK] Completed


[root@cloud825 root]# /opt/cpanel/ea-php71/root/usr/bin/php -q /home/imakethenet/whmcsdata/crons/cron.php --force all -vvv

WHMCS Automation Task Utility: all
==================================

 Daily Cron Automation Mode

Queuing Tasks
-------------

 Force run any tasks: ignore "in progress" and "is due"
 Task queues ready

Executing Application Queue
---------------------------

  0/30 [░░░░░░░░░░░░░░░░░░░░░░░░░░░░]   0% < 1 sec/< 1 sec 18.0 MiB
 Currency Exchange Rates
  1/30 [░░░░░░░░░░░░░░░░░░░░░░░░░░░░]   3% < 1 sec/< 1 sec 18.0 MiB
 Product Pricing Updates
  2/30 [▓░░░░░░░░░░░░░░░░░░░░░░░░░░░]   6% < 1 sec/< 1 sec 18.0 MiB
 Invoices
  3/30 [▓▓░░░░░░░░░░░░░░░░░░░░░░░░░░]  10% < 1 sec/< 1 sec 18.0 MiB
 Late Fees
  4/30 [▓▓▓░░░░░░░░░░░░░░░░░░░░░░░░░]  13% < 1 sec/< 1 sec 18.0 MiB
 Credit Card Charges
  5/30 [▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░░░]  16% < 1 sec/< 1 sec 18.0 MiB
 Invoice & Overdue Reminders
  6/30 [▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░░]  20% < 1 sec/< 1 sec 18.0 MiB
 Domain Renewal Notices
  7/30 [▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░]  23% < 1 sec/< 1 sec 18.0 MiB
 Cancellation Requests
  8/30 [▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░]  26% < 1 sec/< 1 sec 18.0 MiB
 Overdue Suspensions
  9/30 [▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░]  30% < 1 sec/< 1 sec 18.0 MiB
 Overdue Terminations
 10/30 [▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░]  33% < 1 sec/< 1 sec 18.0 MiB
 Fixed Term Terminations
 11/30 [▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░]  36% < 1 sec/< 1 sec 18.0 MiB
 Inactive Tickets
 12/30 [▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░]  40% < 1 sec/< 1 sec 18.0 MiB
 Prune Ticket Attachments
 13/30 [▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░]  43% < 1 sec/< 1 sec 18.0 MiB
 Delayed Affiliate Commissions
 14/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░]  46% < 1 sec/< 1 sec 18.0 MiB
 Affiliate Reports
 15/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░]  50% < 1 sec/< 1 sec 18.0 MiB
 Email Marketer Rules
 16/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░]  53% < 1 sec/< 1 sec 18.0 MiB
  SSL Sync
 17/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░]  56% < 1 sec/< 1 sec 18.0 MiB
 Credit Card Expiry Notices
 18/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░]  60% < 1 sec/< 1 sec 18.0 MiB
 Server Usage Stats
 19/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░]  63%  1 sec/2 secs 20.0 MiB
 Overage Billing Charges
 20/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░]  66%  1 sec/2 secs 20.0 MiB
 Client Status Update
 21/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░]  70%  1 sec/1 sec  20.0 MiB
 Domain Expiry
 22/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░]  73%  1 sec/1 sec  20.0 MiB
 Ticket Escalation Rules
 23/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░]  76%  1 sec/1 sec  20.0 MiB
 Data Retention Pruning
 24/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░]  80%  1 sec/1 sec  20.0 MiB
 Update Server Usage
 25/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░]  83%  1 sec/1 sec  20.0 MiB
 Update Server Meta Data
 26/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░]  86%  1 sec/1 sec  20.0 MiB
 Run Jobs Queue
 27/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░]  90%  1 sec/1 sec  20.0 MiB
 WHMCS Updates
 28/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░]  93% 13 secs/14 secs 30.0 MiB
 Domain Transfer Status Synchronisation
 29/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░]  96% 13 secs/13 secs 30.0 MiB
 Domain Status Synchronisation
 30/30 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓] 100% 15 secs/15 secs 32.0 MiB


 Sending Daily Cron Digest email

Executing System Queue
----------------------

 4/4 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓] 100% < 1 sec/< 1 sec 32.0 MiB


 [OK] Completed

 

I really could use people's help with this. I have no idea what to do as I am not getting any errors in the logs or the SSH output!

WHMCS 7.8.3

PHP version 7.1.32  and the cron system is also running PHP version 7.1.32

256mb 120 timeout

Linux Cpanel

Thanks in advance,

Jack

 

 

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