cjsmith87 Posted May 14, 2019 Share Posted May 14, 2019 When an anonymous ticket is posted, then assigned by admin to a client, it shows as being from the main contact on the account, even if it not. There doesnt seem to be a way to link a ticket to a client contact once it has been posted? Only the client. Ideally it should allow a contact from the selected client to link to and if no contact is selected, it should show the original name and email that posted the ticket. I can override a lot of this using the client side templates but cant change anything on the admin side as the tickets isnt fully themed. Any ideas anyone? 0 Quote Link to comment Share on other sites More sharing options...
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