Email Piping not working

[Andrew-FH]

Hello,

So I am not new to this and have done this once (successfully) a long time back, but I cannot get my head around email piping in newer WHMCS v7.5.

To begin with, we have a Google Apps setup and departments use support@example.com, sales@example.com.

Quote

 

1. I enabled the cron (POP3 Import) -in cPanel -> */5 * * * * php -q /home/websyteh/public_html/crons/pop.php

2. pipe.php and pop.php both have generous 755 permissions, and

3. email settings in support departments are configured as --> hostname - pop.gmail.com and port - 995, email - support@example.com, password - xxxxxx

4. Surprisingly, when I run a verbose output command through CLI, i get connection timed out and I have no clue why this is happening.

root@host [/home]# php -q /home/example/public_html/crons/pop.php --force -vvv
POP Import Log
Date: 18/05/2018 23:52:02
---
Host: pop.gmail.com
Email: support@example.com
Connection error: Can't connect to gmail-pop.l.google.com,995: Connection timed outHost: pop.gmail.com
Email: sales@example.com
Connection error: Can't connect to gmail-pop.l.google.com,995: Connection timed outHost: pop.gmail.com
Email: support@example.com

5. I also checked the Ticket Mail Import Log, but nothing shows up there. No Records Found.

6. Lastly, I also watched John's video on Youtube but to no avail

 

Any help is much appreciated! I am sure I am missing something very basic but having gone through this multiple times for last 3-4 hours, I am running out of patience.

Edited May 19, 2018 by Andrew-FH

[AShik]

also i am tired to active pop3 with zoho email not work. i am using WHMCS 8.0 version