netmotiv8 Posted December 10, 2007 Share Posted December 10, 2007 Hi, Is there a way I can show client details on incoming tickets such as control panel username server ? Cheers 0 Quote Link to comment Share on other sites More sharing options...
Retired Forum Member WHMCS Joe Posted December 10, 2007 Retired Forum Member Share Posted December 10, 2007 Hi You can setup custom fields in each department requesting this information when clients submit tickets. 0 Quote Link to comment Share on other sites More sharing options...
impactgc Posted December 10, 2007 Share Posted December 10, 2007 Instead of the user entering that information. Can't it be pulling from the clientarea? I would like to also see more information in a trouble ticket email. Thanks, Adam 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted December 10, 2007 Share Posted December 10, 2007 But you can just login to the WHMCS admin and see it all anyway? Isn't sending information via email insecure anyway? 0 Quote Link to comment Share on other sites More sharing options...
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