cpanel password not sync'ing to whmcs

[railto]

I have just had a user that changed the password through cpanel but it did not reflect in whmcs, is this something that is only updated once a day on the cron or should this change modify the entry in whmcs automatically?

[Matt]

There is no syncronisation. It's simply not possible.

 

Matt

[railto]

ah right, makes sense really, thanks Matt, ill make sure to remember that, and also tell all users that if they need to change passwd then to do it through whmcs

[Troy]

You can disable password changes in the feature list in WHM. We do that so that customers can only change it through whmcs, so no change of out-of-sync passwords.

[MACscr]

You can disable password changes in the feature list in WHM. We do that so that customers can only change it through whmcs, so no change of out-of-sync passwords.

 

This would only work if you didnt have resellers

 

EDIT: but of course you knew that since you were talking about feature lists. You obviously wouldnt apply that restriction to your resellers. My bad.

[railto]

yeah i have disabled the password change function on the cPanel feature list and sent an email to all cPanel hosted users telling them that if they want to change password then from now on they must change it through the billing system