Iceman Posted December 3, 2007 Share Posted December 3, 2007 Hi Matt, With the new pro-rata billing configuration for ALL billing periods, we have noticed a very annoying little problem. Pro rata works great for monthly invoicing. It also works fine for all billing periods as long as the date the order is placed is AFTER the "Charge Next Month" date. However, if an annual order is placed for a product (say $10 per month, or $120 per year) early in the month and the customer selects "Mail in Payment" (thinking the total will be for $120 or so), once the order is completed they are invoiced for only a very small amount, eg only $7, and THEN again on the first of the NEXT month for the ANNUAL amount. This seems rather silly especially if they are posting a cheque. The problem with setting the "Charge Next Month" day to 1 is that monthly paying clients are then required to pay for TWO months upfront. The ideal solution would be that if Pro rata billing is applied to anything OTHER than monthly, then the TOTAL larger amount should be billed PLUS the part current month, for the FIRST pro rata invoice. Is this a possible solution? Cheers, Paul 0 Quote Link to comment Share on other sites More sharing options...
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