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invoice generated twice


natanet

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helo

 

sometime i face strange issue in whmcs 7.2.3 about invoice.

 

my client had a service , will expired for example 3/10/2017

assume today is 19/09/2017.

 

my automatic invoice generate is 14 (advance option is blank/default)

 

date is using asia/jakarta both date server and date php.ini (timezone all are correct).

 

cron is running every 5 minutes.

 

when that client did a new order, there are 2 invoice generated: (it should only 1)

1. invoice from new order

2. invoice from existing service/product (renewal invoice)

 

yes invoice no 1 and 2 using invoice no in sequence order..

 

i still dont understand why they generate both invoice?

 

this happen in my 2 client.. i try to replicate the issue, and no luck..

since now i dont know how to replicate that issue again and still dont know how to achieve that issue..

i have tried many possibility but no luck.. it looks working fine..but only those 2 client can make this become issue.haha

 

anyone has same problem? this is not serious problem but a small problem can cause big issue..

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