Sagepay - UK - "The BillingState value is too long." error

[hazardpro]

Hi all, im trying to integrate Sagepay form to my WHMCS install.

 

We are based in the UK.

 

When we try to place a order we are getting a error on the Sagepay payment page. We spoke to Sagepay who says the error is "3130 : The BillingState value is too long."

 

They said its looking for a US state (2 digit code) - but of course we are in the UK so we are using the country name (Kent for example).

 

Has anyone come up against this? Is there a setting I need to change in WHMCS?

 

Any help welcome.

 

H

[MAXER-peter]

We've replicated this problem when clients choose "District of Colombia" as their state in WHMCS, the error is "3130 : The BillingState value is too long."

We fixed the issue by changing their state to "Washington" and the payment went through.

I suspect the problem is SagePay does not recognise DC because it's not an actual state, or maybe WHMCS should be submitted the 2-digit value "DC" to SagePay instead of the full 'state' name.