Required Custom Client Fields

[suetay]

Hi all,

 

I added a custom client field in Setup -> Custom Client Fields. I ticked the checkbox 'Required Field' to ensure that it is mandatory.

 

However, when I login as administrator (with full permissions) to add a new client using Clients -> Add New Client, I was able to create a new client without entering a value in the custom client field.

 

Can someone please explain to me why the custom client field is not mandatory? I thought by ticking the checkbox 'Required Field' the custom client field is made mandatory?

 

I then login to the client area as the new client I just created. Clicked on the Update button to update the client details without entering a value in the custom client field again. This time, a validation message showed up to warn me that it is a mandatory field.

 

Is this the expected behavior? The 'Required Field' only works in the client area (i.e. login as client) but not in the WHMCS admin site?

 

Please response asap. Our client is waiting for our reply on this matter.

 

 

Thank you,

Sue