WEB18 Posted November 21, 2007 Share Posted November 21, 2007 Hi all i created a sales support, there is 7 tickets in my support but im unable to view that tickets, what is the problem, what should i do to get that tickets in my mail (sales@mydomain.com) regards prabhu.r 0 Quote Link to comment Share on other sites More sharing options...
Adam Posted November 21, 2007 Share Posted November 21, 2007 Hey, Are you assigned to view that department? http://v3manual.whmcs.com/?id=77 From, Adam 0 Quote Link to comment Share on other sites More sharing options...
WEB18 Posted November 21, 2007 Author Share Posted November 21, 2007 hi it's working thanks prabhu.r 0 Quote Link to comment Share on other sites More sharing options...
Adam Posted November 22, 2007 Share Posted November 22, 2007 Hey, What was the fix for this problem? This may help others in the same situation you were in. From, Adam 0 Quote Link to comment Share on other sites More sharing options...
WEB18 Posted November 22, 2007 Author Share Posted November 22, 2007 Hi Configuration > Manage Administrators > Assigned Departments checked (working now) thanks prabhu.r 0 Quote Link to comment Share on other sites More sharing options...
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