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is there a manual with all the new features?


generic

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i see we now have Terminated, Canceled and fraud and a few others as options for products.

 

We used to use Terminated so invoices would not generate.

 

Does Cancel do the same thing as terminated? What is the difference?. When i change a client from canceled to terminated, their cancellation request shows active again.

 

Really need documentation on the new features when we receive a release.

 

Thanks in advance , hoping i just missed where everything is explained.

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got an answer after opening up a support ticket.

 

Terminated, Cancelled & Fraud are all the same in that they don't generate invoices - just offers furthur status settings to differentiate clients. After a cancellation request, the account must be set to Cancelled for the request to be complete.

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