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Adding a new server (hostname issue)


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Hi! I am new to WHMCS and I am trying to add a new server from a third party provider (VPS.net). I have configured the Cloud VPS properly and also I was able to access the VPS using the new hostname of the VPS. Now when I tried to add the server on my WHMCS->Setup->products/services->Servers I configured them with the new hostname. But after I saved it when I tried to click on "Login to WHM" the old hostname is the one showing.

 

E.q.

 

Old hostname: ssd-1231.vps.net

New Hostname: sh.example.com

 

The hostname setting on my WHMCS is sh.example.com but when I click on "Login to WHM" it goes to ssd-1231.vps.net

 

I have check it on both settings and also check it in the database if sh.example.com was saved. It was saved. Any idea what seems to be my mistake?

 

Note: sh.example.com is properly configured and it is accessible.

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