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"Use own domain" option not showing up on order form


yaykeny

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Hey,

 

I have seen a few posts relating this but no definitive answer.

 

I want to give the option for customers to use their own domain and point it to our server. I have all 3 options checked

 

Allow clients to register domains with you

Allow clients to transfer a domain to you

Allow clients to use their own domain

 

Only the 1st 2 show up on the order form.

 

I have then unchecked the box "Require Domain" on the package I am using.

Standard install, no theme added yet.

 

I have unchecked all of the options above and they vanish in the order form. I have then added them back in, 1 at a time and the 1st two re-appear on the order form but the 3rd (use own domain) doesn't appear.

 

I had also read that it could be an issue with the order form template (which is where I think the problem lies) but I have tried all the options (boxes, cloud silver, modern etc) and they all fail to show the option for a client to use an already registered domain.

 

Any ideas?

 

Cheers

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After some mucking about, the issue appears to be in the menu on the left hand side. The option to use own domain is still not showing there (under actions) but if you ignore the options in the menu and just proceed to the next page, the 3 options appear in the centre of the page. I guess this will be ok unless anyone can see why the 3rd option fails to show in the menu section.

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