Introducing SimpleFraud™ for WHMCS an Advanced Fraud Prevention Suite

[sidgrafix]

Hello Everyone,

 

I'm Mike (a.k.a sidgrafix) part owner and developer with DevFX, Inc.

 

I would like to introduce a long overdue and much needed product “SimpleFraud™ for WHMCS”

 

First, if you don’t mind I’d like to tell you a little about why my company has spent the last year developing and fine tuning SimpleFraud. I promise I’ll try to keep it short!

 

Anyway, it all started about a year and a half ago, a little over a year in business - slowly growing. All the sudden it was crazy, orders coming in left and right! One to two new VPS or Dedicated Server sales every day or so. This went on for a couple of weeks, we were excited! We thought we we’re finally getting noticed. We watched the numbers, we verified with our payment processor (at the time through Authorize .Net) - there were no red flags, everything seemed to check out including AVS and CVV verification as the transactions happened.

 

As everything settled back into what was our norm at the time, we didn’t think we had anything to worry about...

 

We were so unbelievably wrong!

 

About 5 months later the first one hit…a CHARGEBACK, chargeback – what in the’ is a chargeback! No one told us about chargebacks and fraud prevention when we started out. Setting things up…we were under an awful assumption and let me tell you did we look like the @SS because of it, but at the time we really believed the payment gateway and credit card companies wouldn’t allow faulty and fraudulent transactions especially passing their checks and balances. “Yep I know, you don’t have to say it!” Turns out there is not one payment gateway out there that will guarantee your transactions, kind a sad really.

 

And it didn’t stop there either, after that first one we had a rash of about 8 or 9 chargebacks that followed in the next few months (all orders and services provided during that couple week explosion.) As the credit card companies just reached into our bank account and took their money back there was nothing we could do but watch. When all was said and done our payment processor through Authorize Net cancelled our account. Aside from losing over $6,000 when all was said and done - it additionally hurt, having to contact all our customers and explain to them we’ve changed our payment processor and they all need to login and reset their credit information on their next due invoice.

 

Needless to say FRUSTRATING, COSTLY and all the while using Maxmind the native fraud prevention addon for WHMCS (which provides no guarantee on results…NONE)

 

So we decided to do something about it and hopefully prevent this kind of thing happening to others especially those just getting into online sales and service (also known as credit card not present retailing) – were in reality the retailer takes all the risk! “ALL OF IT”

 

Well not anymore with SimpleFraud™

 

SimpleFraud is an advanced fraud prevention and order management suite of tools that not only offers premium scoring but guarantees you against “CHARGEBACKS”

 

If you receive a chargeback using SimpleFraud you are reimbursed 100% of the order and the chargeback fee within 72 hours of receiving the chargeback.

 

SimpleFraud takes the risk off of “you” the retailer and has been developed to work with digital goods and service providers via WHMCS.

Everything is handled through your WHMCS installation with a built in case console and dashboard providing everything you need.

 

 

You have the choice of two platforms or both:

 

Advanced ScorePlus™ and Guaranteed CompletePlus™

 

Advanced ScorePlus is similar to Maxmind in functionality but has the advantage of using advanced machine learning models in combination with public records, social media and another dozen sources in real-time to evaluate a potential client for fraud. Maxmind is even utilized by SimpleFraud in a small portion of the scoring and evaluation process.

 

“PLUS” if you’re not sure about an order you can ask for it to be guaranteed up to 7 days after accepting the order with the click of a button in your case console.

 

If that’s not enough to make it an easy decision to switch then you will want to try our CompletePlus platform!

 

Guaranteed CompletePlus provides “complete” order assurance using the same machine models as ScorePlus. During the order process as a case is created through SimpleFraud in real-time the order “if our system believes it is not fraudulent” will be provided a guarantee.

 

Guarantees are provided through our partnership with Signifyd a leader in e-commerce assurance.

 

What does that mean?

 

That means anytime an order is guaranteed - if you “ever” get a chargeback on that order, you are reimbursed, and fast. You can quickly start the chargeback process with the click of a button from within your built in case console.

 

 

Additionally we’ve included some nice configurable options and an administrative overview widget to further aid in order management while using SimpleFraud. As development is perpetual with us we will be including more features and option while adding new tools to the platforms both planned and requested.

 

 

As with all our products and services, DevFX backs everything up with full support.

 

SimpleFraud is available at https://developfx.com/clients/cart.php?gid=26

 

Additional information is also available at the WHMCS Marketplace https://marketplace.whmcs.com/product/1946

 

We also have a dedicated website for SimpleFraud at https://simplefraud.com with complete detailed information.

 

Should anyone have questions I would be more than happy to answer any and all! You can post them here, or contact us directly at DevFX / developfx.com

 

Thank You,

sidgrafix | DevFX, Inc.