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SSL Configuration Client area - loops back to login page


Dtorr1981

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Hi All,

 

I am using the SSL Store as my SSL supplier. I am currently testing the certificate configuration in my WHMCS client area however, after pasting in the CSR and filling in the details on the configuressl.php page, after clicking 'Click to continue' i am constantly redirected to the login page. I can then login and go through the process again, only to 'Click to Continue' and be redirected again.

 

I logged a ticket with the SSL Store and after much toing and froing received the following response:

 

Hello Donna, Thanks for your patience! Our development team has checked within your system but were unable to find the issue of our Module. Its seems the issue is within your WHMCS system. Please contact WHMCS support to resolve this issue. Feel free to reach us for any further queries. Thanks & Regards, Shawn J Sr. Web security Expert Ask me about our professional SSL installation service for $24.99!

 

I would really appreciate any suggestions with this issue?

 

Edit: As an update, nothing is showing in the module log for this process.

 

Best Regards

Donna

Edited by Dtorr1981
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As an update to this, i have managed to get rid of the problem by cancelling the order, re-installing the SSL Store module and recreating the order.

 

Following this I am able to sucessfully complete the configuration from the client area.

 

Regards

Donna

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