Willx Posted November 2, 2007 Share Posted November 2, 2007 How can I change the support tickets Urgency levels? I want to change it from Low Med High.. I want to make my own. Is there a way to make it so each level of Urgency will email more of your staff to get higher attention? 0 Quote Link to comment Share on other sites More sharing options...
uberhost Posted November 3, 2007 Share Posted November 3, 2007 1. In the language files. 2. Not that I'm aware of. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.