piped emails issues after upgrade 6.3.0

[yoyo699]

when we reply from livemail, emlail is well piped, we get this code added on top of emails, answering ticket from whmcs = ok

 

we made all tests possible, we can't figure out

 

:

[Ticket ID: 851185] test .ExternalClass,.ExternalClass div,.ExternalClass font,.ExternalClass p,.ExternalClass span,.ExternalClass td,h1,img{line-height:100%}h1,h2{display:block;font-family:Helvetica;font-style:normal;font-weight:700}#outlook a{padding:0}.ExternalClass,.ReadMsgBody{width:100%}a,blockquote,body,li,p,table,td{-webkit-text-size-adjust:100%;-ms-text-size-adjust:100%}table,td{mso-table-lspace:0;mso-table-rspace:0}img{-ms-interpolation-mode:bicubic;border:0;height:auto;outline:0;text-decoration:none}table{border-collapse:collapse!important}#bodyCell,#bodyTable,body{height:100%!important;margin:0;padding:0;width:100%!important}#bodyCell{padding:20px;}#templateContainer{width:600px;border:1px solid #ddd;background-color:#fff}#bodyTable,body{background-color:#FAFAFA}h1{color:#202020!important;font-size:26px;letter-spacing:normal;text-align:left;margin:0 0 10px}h2{color:#404040!important;font-size:20px;line-height:100%;letter-spacing:normal;text-align:left;margin:0 0 10px}h3,h4{display:block;font-style:italic;font-weight:400;letter-spacing:normal;text-align:left;margin:0 0 10px;font-family:Helvetica;line-height:100%}h3{color:#606060!important;font-size:16px}h4{color:grey!important;font-size:14px}.headerContent{color:#505050;font-family:Helvetica;font-size:20px;font-weight:700;line-height:100%;text-align:left;vertical-align:middle;padding:0}.bodyContent,.footerContent{font-family:Helvetica;line-height:150%;text-align:left;}.bodyContent pre{padding:15px;background-color:#444;color:#f8f8f8;border:0}.bodyContent pre code{white-space:pre;word-break:normal;word-wrap:normal}.bodyContent table{margin:10px 0;background-color:#fff;border:1px solid #ddd}.bodyContent table th{padding:4px 10px;background-color:#f8f8f8;border:1px solid #ddd;font-family:Helvetica;font-size:14px;font-weight:700;text-align:center}.bodyContent table td{padding:3px 8px;border:1px solid #ddd;font-family:Helvetica;font-size:14px}.quoted-content {margin:15px 0;padding:15px;background-color:#f9f9f9;border-radius:4px}.bodyContent table.keyvalue-table{border:0}.bodyContent table.keyvalue-table td{border:0}.table-responsive{border:0}.bodyContent a{word-break:break-all}.headerContent a .yshortcuts,.headerContent a:link,.headerContent a:visited{color:#1f5d8c;font-weight:400;text-decoration:underline}#headerImage{height:auto;max-width:600px;padding:20px 20px 0 20px}#footerImage{float:right;padding:0 0 0 15px}#templateBody{background-color:#fff}.bodyContent{color:#505050;font-size:14px;padding:20px}.bodyContent a .yshortcuts,.bodyContent a:link,.bodyContent a:visited{color:#1f5d8c;font-weight:400;text-decoration:underline}.bodyContent a:hover{text-decoration:none}.bodyContent img{display:inline;height:auto;max-width:560px}.footerContent{background-color:#f8f8f8;color:grey;font-size:10px;padding:20px}.footerContent a .yshortcuts,.footerContent a span,.footerContent a:link,.footerContent a:visited{color:#606060;font-weight:400;text-decoration:underline}@media only screen and (max-width:640px){h1,h2,h3,h4{line-height:100%!important}#templateContainer{max-width:600px!important;width:100%!important}#templateContainer,body{width:100%!important}a,blockquote,body,li,p,table,td{-webkit-text-size-adjust:none!important}body{min-width:100%!important}#bodyCell{padding:10px!important}h1{font-size:24px!important}h2{font-size:20px!important}h3{font-size:18px!important}h4{font-size:16px!important}#templatePreheader{display:none!important}.headerContent{font-size:20px!important;line-height:125%!important}.footerContent{font-size:14px!important;line-height:115%!important}.footerContent a{display:block!important}#footerImage{float:none;padding:0 0 20px 0}.hide-mobile{display:none;}}

 

after upgrade, no dedicated IP is properly allocated for accoutn creation with dedicated IP, instead a wrong shared IP is allocated.

 

from whm directly, no issue

 

whmcs support does not answer my itcket for 48 hours, and I paid for customer service

 

Whmcs support does not answer my tickets for 2 days now

 

when replying from my livemail to tickets we get a code added above email, like :

 

[Ticket ID: 851185] test .ExternalClass,.ExternalClass div,.ExternalClass font,.ExternalClass p,.ExternalClass span,.ExternalClass td,h1,img{line-height:100%}h1,h2{display:block;font-family:Helvetica;font-style:normal;font-weight:700}#outlook