ServPlus Posted February 21, 2016 Share Posted February 21, 2016 I've changed servers and ran into a strange issue. If I cut and paste an answer, even if it is partially typed and some part is pasted in the response field, it doesn't recognize it and sends the support response without text. Also, if a customer fills out a support ticket and cuts and pastes something, like the header info of an email, when they submit the form they get an error message saying the text field is blank. If you had type it then the ticket is submitted without problem. Anyone have any idea what might be set up wrong on the server? 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.