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unsuspension email without reason


arjanvr

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Hello,

 

I clicked on add payment to add payment to a invoice but along with the payment confirmation it also sent a unsuspension e-mail. I have never seen this before.

 

His account was not suspended, the invoice was only 2 days old or so and he had time to pay untill somewhere in January, so why would it sent the e-mail also?

 

"Dear **********,

This is a notification that your service has now been unsuspended. The details of this unsuspension are below:

Product/Service: Starter

Domain: *********

Amount: €12.00EUR

Due Date: 06/01/2017

Met vriendelijke groet,

 

Dreamworks Internet Services"

 

In system module debug log:

<unsuspendacct>
 <result>
   <status>1</status>
   <statusmsg>An error occured while attempting to unsuspend “******”. The user “*******” is not in a suspended state.
</statusmsg>
 </result>
</unsuspendacct>

<!-- Web Host Manager 11.52.1.3 (c) cPanel, Inc. 2015 http://cpanel.net/  Unauthorized copying is prohibited. -->

 

From system activity log:

28/12/2015 19:37	
Admin Email Message Sending Failed - PHPMailer Exception - Invalid address: admin (Subject: WHMCS Service Unsuspension Successful)
admin	
28/12/2015 19:37	
Email Sent to ********* (Service Unsuspension Notification) - User ID: 20
admin	
28/12/2015 19:37	
Module Unsuspend Successful - Service ID: 25
admin	
28/12/2015 19:37	
Running Auto Unsuspend on Payment
admin	
28/12/2015 19:37	
Email Sent to ********* (Factuur betalingsbevestiging) - User ID: 20
admin	
28/12/2015 19:37	
Invoice Marked Paid - Invoice ID: 393
admin	
28/12/2015 19:37	
Added Invoice Payment - Invoice ID: 393
admin	
28/12/2015 19:37	
Added Transaction - Transaction ID: 216

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