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New Module Feedback - Combined Ticket & Pending Orders for Multiple Installs


smplejohn

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So, I wanted to get some feedback from everyone before I release the first version of this module I've been working on. I have multiple installs of WHMCS across brands and wanted a quick way to access all the support tickets & pending orders in one place. Thus, the "Multidashboard" was born. Here's what I have so far:

 

  • You enter a string with credentials for an outside install's API.
  • The Addon automatically pulls the current install and any outside APIs into a centralized dashboard all mixed together and sorted by date.
  • If it's more than a day old it's marked yellow, more than 2 days is red.
  • You can click on the link to the ticket or user on the other install and it will take you there.
  • All departments are also pulled and merged (if named the same) so you can filter and sort by departments.
  • Pending orders are shown in a separate tab, again all mixed by date.

 

If you have multiple installs of WHMCS is this something you feel you could use and are there any additional features you'd like to see before I put this in the wild?

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