PPH Posted October 22, 2007 Share Posted October 22, 2007 Going through our due invoices we found an invoice created by mistake. On the 16th an invoice generated for a customer was for hosting + 2 addons that were all due by mail in payment on the 30th. We upgraded to V 3.4 on the 20th. The original addons were listed combined with the hosting and all 3 items were for (10/30/2007 - 11/29/2007) This AM the invoice generated for just the addons due on the 30th with (10/29/2007 - 11/28/2007) in the descriptions. Link to comment Share on other sites More sharing options...
brianoz Posted October 24, 2007 Share Posted October 24, 2007 And the question is? If the addons exist and the product isn't suspended or terminated that sounds like normal behaviour? If you delete the invoice it will be regenerated the next time the cron job runs ... Link to comment Share on other sites More sharing options...
PPH Posted October 24, 2007 Author Share Posted October 24, 2007 And the question is? If the addons exist and the product isn't suspended or terminated that sounds like normal behaviour? If you delete the invoice it will be regenerated the next time the cron job runs ... And the question was why was a "duplicate" invoice for the addons created. The customer received 2 invoices whereas the 2nd contained the addons that were already billed on the other invoice. Probably related to the same issue here: http://www.whmcs.com/forums/viewtopic.php?t=7252 which has been identified and corrected Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted October 27, 2007 WHMCS CEO Share Posted October 27, 2007 Won't be related to that - due dates must have been changed. Matt Link to comment Share on other sites More sharing options...
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