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prorata leap year needs fixing


nabil

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Prorate is broken. For all of you that use prorated invoicing, it doesn't work properly during a leap year. While an existing customer probably won't notice a few pennies difference, a brand new one will! If a new customer selects a billing frequency that goes over Feb 29, a few pennies are added due to the leap year.

 

If you advertise an annual price of say £49.99, that is what a new customer expects to pay, not £50.13. There's an easy fix, exclude new customers from prorata on the day that they sign up. But no, this is the advice I was given:

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"Thanks for taking the time to provide your feedback, I can advise that development have considered this in the past and that there are no plans to change this behaviour at present due to the aforementioned reasons.

 

However if you wished to add extra notices explaining leap years to your customers, that is certainly possible with an order form template customisation. The relevant documentation is located at http://docs.whmcs.com/Order_Form_Templates"

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Wrong answer - do you want us to lose new customers. I certainly wouldn't sign up for a service that advertised one price and then changed it at checkout. Would you? This is very embarrassing and unprofessional - and there's such an easy fix - simply exclude from computing prorata on new accounts on the day they sign up.

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