godzilla Posted September 24, 2015 Share Posted September 24, 2015 Hi, I have put this question to WHMCS and yet not really had much of an answer back - This is what I first said to WHMCS about the error message I got [2015-09-23 19:40:47][WHMCS Installer] DEBUG: Installer bootstrapped [] [2015-09-23 19:40:50][WHMCS Installer] DEBUG: Installer bootstrapped [] [2015-09-23 19:40:50][WHMCS Installer] INFO: Previous install not detected; a fresh install will be attempted [] [2015-09-23 19:44:36][WHMCS Installer] DEBUG: Installer bootstrapped [] [2015-09-23 19:44:36][WHMCS Installer] INFO: Previous install not detected; a fresh install will be attempted [] [2015-09-23 19:47:01][WHMCS Installer] DEBUG: Installer bootstrapped [] [2015-09-23 19:47:06][WHMCS Installer] DEBUG: Installer bootstrapped [] [2015-09-23 19:47:06][WHMCS Installer] INFO: Previous install detected [] [2015-09-23 19:47:06][WHMCS Installer] DEBUG: An upgrade from 5.3.14-release.1 to 6.1.0-release.1 will be attempted. [] [2015-09-23 19:47:10][WHMCS Installer] DEBUG: Installer bootstrapped [] [2015-09-23 19:47:10][WHMCS Installer] INFO: Applying incremental updates to existing installation [] [2015-09-23 19:47:10][WHMCS Installer] INFO: Applying Updates for 6.0.0-alpha.1 [] [2015-09-23 19:48:04][WHMCS Installer] INFO: Performing Update Action: removeDuplicateSettings [] [2015-09-23 19:48:04][WHMCS Installer] INFO: Performing Update Action: convertMailTemplateBooleanColumns [] [2015-09-23 19:48:07][WHMCS Installer] INFO: Performing Update Action: convertClientUnixTimestampColumns [] [2015-09-23 19:48:15][WHMCS Installer] INFO: Performing Update Action: convertClientBooleanColumns [] [2015-09-23 19:48:29][WHMCS Installer] INFO: Performing Update Action: convertDomainBooleanColumns [] [2015-09-23 19:48:34][WHMCS Installer] INFO: Performing Update Action: convertProductBooleanColumns [] [2015-09-23 19:48:40][WHMCS Installer] INFO: Performing Update Action: convertProductGroupBooleanColumns [] [2015-09-23 19:48:41][WHMCS Installer] INFO: Performing Update Action: convertDownloadBooleanColumns [] [2015-09-23 19:48:43][WHMCS Installer] INFO: Performing Update Action: convertDownloadCategoryBooleanColumns [] [2015-09-23 19:48:43][WHMCS Installer] INFO: Performing Update Action: migrateProductDownloadIdsToItsTable [] [2015-09-23 19:48:46][WHMCS Installer] INFO: Performing Update Action: migrateProductUpgradeIdsToItsTable [] [2015-09-23 19:48:47][WHMCS Installer] INFO: Performing Update Action: convertServiceBooleanColumns [] [2015-09-23 19:48:50][WHMCS Installer] INFO: Performing Update Action: convertAnnouncementBooleanColumns [] [2015-09-23 19:48:50][WHMCS Installer] INFO: Performing Update Action: updateAdminUserForAutoReleaseModule [] [2015-09-23 19:48:50][WHMCS Installer] INFO: Performing Update Action: createServiceUnsuspendedEmailTemplate [] [2015-09-23 19:48:50][WHMCS Installer] INFO: Performing Update Action: addManualUpgradeRequiredEmailTemplate [] [2015-09-23 19:48:50][WHMCS Installer] INFO: Performing Update Action: convertNoMD5Passwords [] [2015-09-23 19:48:50][WHMCS Installer] INFO: Performing Update Action: populateTopLevelDomainsAndCategories [] [2015-09-23 19:51:14][WHMCS Installer] DEBUG: Installer bootstrapped [] This is also the response back; Looking at your install log it appears that your server may have terminated the script before it could complete successfully. Please try increasing the timeout values on your server such as the PHP max_execution_time and then try again. Be sure to restore your database from a backup you took before attempting the upgrade again, as the database will be in a failed state after the upgrade didn't complete. If you have any further questions/issues, please let me know. So, I have now done this but yet; this same error is still appearing [2015-09-24 08:21:36][WHMCS Installer] DEBUG: Installer bootstrapped [] [2015-09-24 08:21:50][WHMCS Installer] DEBUG: Installer bootstrapped [] [2015-09-24 08:21:50][WHMCS Installer] INFO: Previous install detected [] [2015-09-24 08:21:50][WHMCS Installer] DEBUG: An upgrade from 5.3.14-release.1 to 6.1.0-release.1 will be attempted. [] [2015-09-24 08:21:56][WHMCS Installer] DEBUG: Installer bootstrapped [] [2015-09-24 08:21:56][WHMCS Installer] INFO: Applying incremental updates to existing installation [] [2015-09-24 08:21:56][WHMCS Installer] INFO: Applying Updates for 6.0.0-alpha.1 [] [2015-09-24 08:27:21][WHMCS Installer] INFO: Performing Update Action: removeDuplicateSettings [] [2015-09-24 08:27:22][WHMCS Installer] INFO: Performing Update Action: convertMailTemplateBooleanColumns [] [2015-09-24 08:27:35][WHMCS Installer] INFO: Performing Update Action: convertClientUnixTimestampColumns [] [2015-09-24 08:28:19][WHMCS Installer] INFO: Performing Update Action: convertClientBooleanColumns [] [2015-09-24 08:29:53][WHMCS Installer] INFO: Performing Update Action: convertDomainBooleanColumns [] [2015-09-24 08:30:50][WHMCS Installer] INFO: Performing Update Action: convertProductBooleanColumns [] [2015-09-24 08:31:38][WHMCS Installer] INFO: Performing Update Action: convertProductGroupBooleanColumns [] [2015-09-24 08:31:41][WHMCS Installer] INFO: Performing Update Action: convertDownloadBooleanColumns [] [2015-09-24 08:31:50][WHMCS Installer] INFO: Performing Update Action: convertDownloadCategoryBooleanColumns [] [2015-09-24 08:31:52][WHMCS Installer] INFO: Performing Update Action: migrateProductDownloadIdsToItsTable [] [2015-09-24 08:31:57][WHMCS Installer] INFO: Performing Update Action: migrateProductUpgradeIdsToItsTable [] [2015-09-24 08:32:07][WHMCS Installer] INFO: Performing Update Action: convertServiceBooleanColumns [] [2015-09-24 08:32:25][WHMCS Installer] INFO: Performing Update Action: convertAnnouncementBooleanColumns [] [2015-09-24 08:32:31][WHMCS Installer] INFO: Performing Update Action: updateAdminUserForAutoReleaseModule [] [2015-09-24 08:32:31][WHMCS Installer] INFO: Performing Update Action: createServiceUnsuspendedEmailTemplate [] [2015-09-24 08:32:33][WHMCS Installer] INFO: Performing Update Action: addManualUpgradeRequiredEmailTemplate [] [2015-09-24 08:32:33][WHMCS Installer] INFO: Performing Update Action: convertNoMD5Passwords [] [2015-09-24 08:32:33][WHMCS Installer] INFO: Performing Update Action: populateTopLevelDomainsAndCategories [] ; any help? 0 Quote Link to comment Share on other sites More sharing options...
badrocks Posted September 28, 2015 Share Posted September 28, 2015 I'm not sure if it's the same issue but when I from 5.3 I needed to drop tables tblupdatehistory and tblproductdownloads as well as empty all the tables that began with tbltlds. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.