sneakygorilla Posted July 26, 2015 Share Posted July 26, 2015 I've submitted a ticket over a day ago and still waiting to hear back... ticket #NEL-113504 Is anyone able to shed some light on what to do? I am trying to upgrade my WHMCS to v6.01 - however am having endless issues. I have tried to do it via the upgrade on Softaculous and also manually by uploading the files to my server... still till no avail... I have had no issues with upgrading WHMCS before... This is the error log: [2015-07-25 03:18:23][WHMCS Installer] DEBUG: Installer bootstrapped [] [2015-07-25 03:18:23][WHMCS Installer] INFO: Previous install detected [] [2015-07-25 03:18:23][WHMCS Installer] DEBUG: An upgrade from 5.3.11-release.1 to 6.0.1-release.1 will be attempted. [] [2015-07-25 03:18:23][WHMCS Installer] DEBUG: Installer bootstrapped [] [2015-07-25 03:18:23][WHMCS Installer] INFO: Applying incremental updates to existing installation [] [2015-07-25 03:18:23][WHMCS Installer] INFO: Applying Updates for 5.3.12-release.1 [] [2015-07-25 03:18:24][WHMCS Installer] INFO: Removing any obsolete file and directories [] [2015-07-25 03:18:24][WHMCS Installer] INFO: Applying Updates for 6.0.0-alpha.1 [] [2015-07-25 03:18:32][WHMCS Installer] INFO: Performing Update Action: removeDuplicateSettings [] [2015-07-25 03:18:32][WHMCS Installer] INFO: Performing Update Action: convertMailTemplateBooleanColumns [] [2015-07-25 03:18:32][WHMCS Installer] INFO: Performing Update Action: convertClientUnixTimestampColumns [] [2015-07-25 03:18:33][WHMCS Installer] INFO: Performing Update Action: convertClientBooleanColumns [] [2015-07-25 03:18:33][WHMCS Installer] INFO: Performing Update Action: convertDomainBooleanColumns [] [2015-07-25 03:18:33][WHMCS Installer] INFO: Performing Update Action: convertProductBooleanColumns [] [2015-07-25 03:18:34][WHMCS Installer] INFO: Performing Update Action: convertProductGroupBooleanColumns [] [2015-07-25 03:18:34][WHMCS Installer] INFO: Performing Update Action: convertDownloadBooleanColumns [] [2015-07-25 03:18:34][WHMCS Installer] INFO: Performing Update Action: convertDownloadCategoryBooleanColumns [] [2015-07-25 03:18:34][WHMCS Installer] INFO: Performing Update Action: migrateProductDownloadIdsToItsTable [] [2015-07-25 03:18:35][WHMCS Installer] INFO: Performing Update Action: migrateProductUpgradeIdsToItsTable [] [2015-07-25 03:18:35][WHMCS Installer] INFO: Performing Update Action: convertServiceBooleanColumns [] [2015-07-25 03:18:35][WHMCS Installer] INFO: Performing Update Action: convertAnnouncementBooleanColumns [] [2015-07-25 03:18:35][WHMCS Installer] INFO: Performing Update Action: updateAdminUserForAutoReleaseModule [] [2015-07-25 03:18:35][WHMCS Installer] INFO: Performing Update Action: createServiceUnsuspendedEmailTemplate [] [2015-07-25 03:18:35][WHMCS Installer] INFO: Performing Update Action: addManualUpgradeRequiredEmailTemplate [] [2015-07-25 03:18:35][WHMCS Installer] INFO: Performing Update Action: convertNoMD5Passwords [] [2015-07-25 03:18:35][WHMCS Installer] INFO: Performing Update Action: populateTopLevelDomainsAndCategories [] [2015-07-25 03:21:16][WHMCS Installer] DEBUG: Installer bootstrapped [] [2015-07-25 03:21:19][WHMCS Installer] DEBUG: Installer bootstrapped [] [2015-07-25 03:21:19][WHMCS Installer] INFO: Previous install detected [] [2015-07-25 03:21:19][WHMCS Installer] DEBUG: An upgrade from 5.3.12-release.1 to 6.0.1-release.1 will be attempted. [] [2015-07-25 03:21:25][WHMCS Installer] DEBUG: Installer bootstrapped [] [2015-07-25 03:21:25][WHMCS Installer] INFO: Applying incremental updates to existing installation [] [2015-07-25 03:21:25][WHMCS Installer] INFO: Applying Updates for 6.0.0-alpha.1 [] [2015-07-25 03:21:25][WHMCS Installer] ERROR: Unable to complete incremental updates: Unable to import the 6.0.0 Alpha1 database file. Unable to import /home/public_html/resources/sql/upgrade600alpha1.sql: Table 'tblupdatehistory' already exists [] [2015-07-25 03:21:25][WHMCS Installer] ERROR: Upgrade process terminated due to error. [] I have tried to run this via phpMyAdmin, which was on a previous post: DROP TABLE `tblupdatehistory`; ALTER TABLE `tblemailtemplates` DROP `created_at` , DROP `updated_at` ; ALTER TABLE `tblconfiguration` DROP `created_at` , DROP `updated_at` ; ALTER TABLE `tblclients` DROP `created_at` , DROP `updated_at` ; ALTER TABLE `tblnetworkissues` DROP `created_at` , DROP `updated_at` ; ALTER TABLE `tblservers` DROP `port` ; DROP TABLE `tblserversssoperms`; DROP TABLE `tblknowledgebasetags`; ALTER TABLE `tblnetworkissues` DROP `created_at` , DROP `updated_at` ; ALTER TABLE `tblproducts` DROP `created_at` , DROP `updated_at` ; ALTER TABLE `tblproductgroups` DROP `created_at` , DROP `updated_at` ; ALTER TABLE `tbldownloads` DROP `created_at` , DROP `updated_at` ; ALTER TABLE `tbldownloadcats` DROP `created_at` , DROP `updated_at` ; DROP TABLE `tblproduct_downloads`; DROP TABLE `tblproduct_upgrade_products`; ALTER TABLE `tbldomains` DROP `created_at` , DROP `updated_at` ; ALTER TABLE `tbldomainsadditionalfields` DROP `created_at` , DROP `updated_at` ; ALTER TABLE `tblhosting` DROP `created_at` , DROP `updated_at` ; ALTER TABLE `tblannouncements` DROP `created_at` , DROP `updated_at` ; DROP TABLE `tbltlds`; DROP TABLE `tbltld_categories`; DROP TABLE `tbltld_category_pivot`; ALTER TABLE `tblhostingaddons` DROP `created_at` , DROP `updated_at` ; ALTER TABLE `tblcontacts` DROP `created_at` , DROP `updated_at` ; ALTER TABLE `tblcancelrequests` DROP `created_at` , DROP `updated_at` ; ALTER TABLE `tblquoteitems` DROP `created_at` , DROP `updated_at` ; ALTER TABLE `tblaffiliates` DROP `created_at` , DROP `updated_at` ; ALTER TABLE `tbladminsecurityquestions` DROP `created_at` , DROP `updated_at` ; Nothing seems to be working... Any help would be greatly appreciated. Thanks 0 Quote Link to comment Share on other sites More sharing options...
Soufan Posted July 26, 2015 Share Posted July 26, 2015 Back up your existing database, setup a brand new WHMCS 6.0.1 install, then import your old database 0 Quote Link to comment Share on other sites More sharing options...
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