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Fake customers signing up - what do I do to stop?


watermarkd11

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Hi,

 

I've received two customers with the same email and first name. Both customers have different last names and are from different states. Another red flag that tipped me is that they signed up for web maintenance and paid via paypal but don't have a website. I believe these are fake accounts registering for my hosting services.

 

What would be their motive to setup a hosting account with a domain but not do anything with it?..

 

Do you know how to stop these fake accounts from registering? How do I cancel their account and refund their money?

 

Thanks,

Mark

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