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What first: whmcs or kayako?

pickles

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pickles Junior Member

pickles

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After years of hosting on multiple solaris/sparc platforms I'm moving to a LAMP environment. I have cPanel and love/hate it, and its time to get my billing and support stuff ordered and installed.

 

Should I install whmcs first then install kayako or visa versa?

 

Secondly: My old billing system was home-grown and stored in a mysql DB. Is there an API I can use to write scripts to import my clients (550ish) in?

 

Thanks in advance.

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Troy Senior Member

Troy

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My opinion - install WHMCS first, don't install Kayako at all.

 

The WHMCS ticket system is good, and you have your customer data a click away when customers open a ticket.

 

Getting Kayako to play nice consistently with any hosting package will drive you insane. Who needs the extra work and frustration?

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