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service terminated but payment still processes?


DJFireCFH

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Does anyone else have the issue of Credit Cards processing a payment through even though that specific service has been terminated, Or if there are credits on a clients accounts, the system will process the credits, but then also takes payment from paypal? Making a double payment.

 

Is there some setting we might be missing? Or is this some bug?

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You have to stop recurring or PayPal subscription when you terminate any service otherwise it will charge the credit card or PayPal account automatically. Also if there is any credit in client account, recurring or PayPal subscription will still be charged on its recurring date.

 

- Kailash

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