criat Posted September 26, 2014 Share Posted September 26, 2014 (edited) I want to send a welcome e-mail as soon as my client purchases a product, the content os this e-mail is something like this: Hello John, Your order is being processed by our staff and we will reply you within 24 hours. Thank you. I have created the e-mail template for it. I have set this as the welcome e-mail for my Product. I have set my product to auto-provisioning (just so I can send this e-mail instantly, and didn't work), and I have the option "Only Auto Provision for Existing" UNCHECKED. The problem is, it only sends the welcome e-mail when I manually accept the order, therefore killing the purpose of the welcome e-mail in my case. The only way I see doing this is through the API, but I think there should be this functionality built-in, since I've seen a lot of people looking for it as well, but I don't remember seeing an answer. Thanks. Edited September 26, 2014 by criat 0 Quote Link to comment Share on other sites More sharing options...
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