Tiger_s Posted September 10, 2014 Share Posted September 10, 2014 Hello We have problem with clients status. After client place an order the status becomes to Inactive. Anybody have same problem or some idea why this is happening. Thank you 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Ryan Posted September 10, 2014 Share Posted September 10, 2014 Can you confirm if that this happens when someone places an order but does not pay it? If so this is normal activity for WHMCS and once the invoice is paid then at the next cron it will be marked active again. If you would like you can disable this, the setting is under Setup --> Automation Settings --> Miscellaneous --> Client Status Update. Just select the radio button to disable this setting. --Thanks 0 Quote Link to comment Share on other sites More sharing options...
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