Jump to content

Heart Internet API fatal Error


Recommended Posts

Hi guys,

This is my first time using WHMCS, so far so good!

I'm having an issue with the Heart Internet Domain Registrar module.

I signed up over at Heart for an account and i have recieved both a standerd API username and password, and also a testing set.

On WHMCS i entered my testing login as provided by Heart and set the testing mode to enabled.

I havent brought any credits with Heart internet because im just looking to test the workflow of my website and therefore dont think its neccessary to buy credits.

 

This is all i have done in regards to domain reselling (And obviously set up the TLDs and prices in WHMCS), got the API credentials from Heart and inputted them into WHMCS, then i took the system for a test spin by trying to order a domain name that i knew was available.

 

It all went through fine, i paid by card using my paypal sandbox, all is good!

But once paid i recieve a fatal error "Fatal error: Cannot use string offset as an array in /home/cranbri7/public_html/dev/clients/modules/registrars/heartinternet/heartinternet.php on line 0

 

In the backend of WHMCS i went onto my customer profile and onto domains where i saw this error "Registrar Error

Caught exception: Communication failure"

 

I remembered seeing a note on this in your documentation about making sure port 700 and 1701 werent being blocked by firewalls etc. So i got in touch with my hosting company because i dont have access to the ports on my server via WHM, and asked them to check, at which point they made sure they were open and not being blocked.

 

I have contacted the support desk and we are convsering now but as you know this can be a lengthy proccess, hence why i am also posting on here.

 

After contacting support they said to endable module dubbing log and rerun domain buying proccess to check the error log, but nothing came through.

 

I have triple checked my credentials for the heart internet API (Testing ones)

 

Any idea why im recieving this error?

 

Thanks Tom

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated