hpprintandgraphics Posted March 22, 2014 Share Posted March 22, 2014 I have just installed whmcs and manually entered all customers including all past invoices/payments (so that customer can access records) Some of the invoices entered are overdue and i have noticed that the customer(s) cant pay them invoices and setup a subscription for the monthly amount. When new invoices are auto generated by WHMCS itself will everything be fine? How can my customers immediately setup a recurring payment from day 1 instead of paying invoices and then waiting until next time? If they wait until next time i have to presume the customer will remember to set it up/pay the invoice (which they wont) I am using the GoCardless module for direct debits. Regards Nick 0 Quote Link to comment Share on other sites More sharing options...
newspark Posted March 22, 2014 Share Posted March 22, 2014 Have you done all regarding goCardless ? if no. you need to put database table mod_gocardless and some entries regarding gocardless like subscription id into tblhosting table . etc. 0 Quote Link to comment Share on other sites More sharing options...
hpprintandgraphics Posted March 22, 2014 Author Share Posted March 22, 2014 I have activated the gateway and inputted my api credentials. Not sure what you mean having to create the tables and entries, surely these would automatically be done when installing module. Please explain in detail what you mean... I cant see this being the problem as it is for all payment methods not just go cardless. WHMCS is not physically allowing a recurring billing to be setup when paying old invoices. It is allowing subscriptions to be setup when paying new invoices (auto generated) ones. Just not old ones. 0 Quote Link to comment Share on other sites More sharing options...
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