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Email Templates Adding Equal Signs


cadams

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For some reason our template emails are randomly adding in equals (=) signs into our emails. I assume it has something to do with the line lengths but I'm not sure. Does anyone know how to fix this?

 

Sounds like an encoding issue to me. What do you have in your WHMCS Admin panel under the following?

 

Setup > General Settings > Localisation > System Charset

 

Also check that there are no erroneous characters (such as the = symbol) in your templates:

 

Setup > Email Templates

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  • 2 weeks later...

Thanks for the reply, Alistair. sorry for my delay.

 

I have 'utf-8' in the Charset within my installation. I've read in other places that using utf8_general_ci might fix the problem, but I'm unsure if that would be in the charset in WHMCS or if I'd need to convert MySQL to that format.

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