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Automatic invoicing


Nipius

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Hi all,

 

We have the following issue. A client recently got a reminder his domain would expire within 30 days. He took action himself and ordered a renewal for 3 years. Thus, a new invoice was created for this particular order.

 

However, one week later, WHMCS also send an automatic e-mail to this client with an invoice for the same amount and same order.

 

Question is how I can prevent WHMCS to send automatic generated invoices. I only want WHMCS to send reminders to clients. Then they can renew their product themselves. This prevents the sending of 2 invoice and it makes it more client friendly.

 

Many thanks in advance for your reply!

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