Installation failed: "504 Gateway Time-out" on step5

[Ilya Evseev]

The same problem as in http://forum.whmcs.com/showthread.php?47993-Installation-TIMEOUT

Installation timeout on Step 5.

 

All previous four steps are performed successfully (checking packages, filling configuration.php, filling SQL database, describing admin user).

 

System contents:

- ubuntu 12.04 i386

- whmcs 5.33 full

- nginx-light

- mysql-server

- php5: fpm, cli, suhosin, mysql, curl, json, gd

 

This is created /var/www/whmcs/configuration.php:

<?php
$license = 'Owned-...';
$db_host = 'localhost';
$db_username = 'whmcs';
$db_password = '...';
$db_name = 'whmcs';
$cc_encryption_hash = '...';
$templates_compiledir = 'templates_c/';
$mysql_charset = 'utf8';
?>

 

Database is filled, but stays incomplete - "tblconfiguration" table contains "yourdomain.com" instead of my actual domain, and so on.

 

PHP logging is enabled, logfile is write-allowed for "www-data" user, but is empty:

php_flag[display_errors] = on
php_admin_value[error_log] = /var/log/fpm-php.log[/url]
php_admin_flag[log_errors] = on

 

This is /etc/nginx/sites-enabled/whmcs:

server {
       root /home/www;
       index index.html index.php;

       server_name localhost;

       location / {
               try_files $uri $uri/ /index.html;
       }

       location ~ \.php$ {
               fastcgi_split_path_info ^(.+\.php)(/.+)$;
               fastcgi_pass 127.0.0.1:9000;
               fastcgi_index index.php;
               include fastcgi_params;
       }

       location ~ /\. {
               deny all;
       }
}

 

This is /var/log/nginx/access.log:

127.0.0.1 - 123 [16/Feb/2014:05:40:11 +0400] "GET /whmcs/install/install.php HTTP/1.1" 200 14795 "-" "Mozilla/5.0"
127.0.0.1 - 123 [16/Feb/2014:05:40:11 +0400] "GET /whmcs/includes/jscript/jquery.js HTTP/1.1" 200 94839 "http://whmcs.justvds.net/whmcs/install/install.php" "Mozilla/5.0"
127.0.0.1 - 123 [16/Feb/2014:05:40:13 +0400] "GET /whmcs/install/install.php?step=2 HTTP/1.1" 200 1390 "http://whmcs.justvds.net/whmcs/install/install.php" "Mozilla/5.0"
127.0.0.1 - 123 [16/Feb/2014:05:40:17 +0400] "POST /whmcs/install/install.php?step=3 HTTP/1.1" 200 1534 "http://whmcs.justvds.net/whmcs/install/install.php?step=2" "Mozilla/5.0"
127.0.0.1 - 123 [16/Feb/2014:05:40:17 +0400] "GET /whmcs/includes/jscript/jquery.js HTTP/1.1" 304 0 "http://whmcs.justvds.net/whmcs/install/install.php?step=3" "Mozilla/5.0"
127.0.0.1 - 123 [16/Feb/2014:05:40:17 +0400] "GET /whmcs/images/loading.gif HTTP/1.1" 200 10819 "http://whmcs.justvds.net/whmcs/install/install.php?step=3" "Mozilla/5.0"
127.0.0.1 - 123 [16/Feb/2014:05:40:37 +0400] "POST /whmcs/install/install.php?step=4 HTTP/1.1" 200 1368 "http://whmcs.justvds.net/whmcs/install/install.php?step=3" "Mozilla/5.0"
127.0.0.1 - 123 [16/Feb/2014:05:40:37 +0400] "GET /whmcs/includes/jscript/jquery.js HTTP/1.1" 304 0 "http://whmcs.justvds.net/whmcs/install/install.php?step=4" "Mozilla/5.0"
127.0.0.1 - 123 [16/Feb/2014:05:42:07 +0400] "POST /whmcs/install/install.php?step=5 HTTP/1.1" 504 585 "http://whmcs.justvds.net/whmcs/install/install.php?step=4" "Mozilla/5.0"

 

This is /var/log/nginx/error.log:

2014/02/16 05:42:07 [error] 3909#0: *185 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 127.0.0.1, server: localhost, request: "POST /whmcs/install/install.php?step=5 HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "whmcs.justvds.net", referrer: "http://whmcs.justvds.net/whmcs/install/install.php?step=4"