Design-Kink Posted December 18, 2013 Share Posted December 18, 2013 I have tried installing WHMCS using Softaculous twice. Both times I can't login using the NAME & PASSWORD that was emailed to me (I also recorded the same details at time of install). Cutting & pasting the names doesn't work to login or manually typing. Pressing "Forgot password" takes you to a blank screen. Why Can't I log in? I have found many similar problems on this forum but no solutions. A new installation of WHMCS 5.2.14 has been completed. The details of the installation are shown below: Path : /home/desig713/public_html/accounts URL : http://domain.com/accounts Admin URL : http://domain.com/accounts/admin Data Directory : /home/desig713/whmcsdata Admin Username : admin Admin Password : ----------- Admin Email: me @ domain.com MySQL Database : desig713_whmc377 MySQL DB User : desig713_whmc377 MySQL DB Host : localhost MySQL DB Password : PASSWORD HIDDEN Cron Job : php -q /home/desig713/public_html/accounts/admin/cron.php Update Notification : Enabled Auto Upgrade : Disabled Automated Backups : Disabled Time of Installation : December 18, 2013, 5:43 am 0 Quote Link to comment Share on other sites More sharing options...
brijesh-soft Posted December 19, 2013 Share Posted December 19, 2013 Hi, I am from the Softaculous team. Can you please open a support ticket with us we will check the issue asap. 0 Quote Link to comment Share on other sites More sharing options...
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