jdicon Posted December 16, 2013 Share Posted December 16, 2013 Hi there! I've just installed WHMCS and configured the cpanel-based server I want to tie it to. I followed the tutorial videos to the T and created a product in WHMCS based on a package I created in WHM. When I go to order the product (it's based on a free test package), I get a blank white page with just "Invalid input condition" on it. I've tried googling this error, plugging it into the search here (both the support pages and the forum) and I'm not coming up with anything. I'm guessing this isn't a common occurrence. Any help would be much appreciated. 0 Quote Link to comment Share on other sites More sharing options...
FawcettIT Posted December 19, 2013 Share Posted December 19, 2013 I am currently having the same issue. The error message isn't too helpful. It doesn't narrow it down to whether or not it is the payment gateway, or server setup or anything. 0 Quote Link to comment Share on other sites More sharing options...
FawcettIT Posted December 19, 2013 Share Posted December 19, 2013 I ended up getting it to work. I think it might have been because I was using fake information, address didn't match the postal code/zip code. You'd think there would be a proper error message. I have Maxmind setup for fraud prevention so you'd think it would of given some sort of proper error message. Unless I also ended up changing something else and it isn't to do with fake info. jdicon try your order form with your real info and make sure it's not a domain already on your server. I'm interested to see if it is a result of bad info. Thanks 0 Quote Link to comment Share on other sites More sharing options...
jdicon Posted December 20, 2013 Author Share Posted December 20, 2013 I ended up getting it to work. I think it might have been because I was using fake information, address didn't match the postal code/zip code. You'd think there would be a proper error message. I have Maxmind setup for fraud prevention so you'd think it would of given some sort of proper error message. Unless I also ended up changing something else and it isn't to do with fake info. jdicon try your order form with your real info and make sure it's not a domain already on your server. I'm interested to see if it is a result of bad info. Thanks I was using my actual home address to test it out and it threw that error. But I just tried again and sure enough it worked. Maybe I was mistyping something before. I did just move so it's possible I mixed in piece of my old address without thing. 0 Quote Link to comment Share on other sites More sharing options...
SEHIan Posted December 22, 2013 Share Posted December 22, 2013 I am having the same problem. Instant white page with "Invalid Input Condition" on it after I submit my order. I can leave the whole order form blank if i want and still submit it, with the same result. I am using all real information including real credit card. My auth.net payment gateway is active/enabled. The weirdest part? It was working fine last night and i got a couple test orders in. But then it stopped working again... wtf? come on.... 0 Quote Link to comment Share on other sites More sharing options...
SEHIan Posted December 23, 2013 Share Posted December 23, 2013 I need to update this thread for everyone curious. If you are experiencing this error, check if register_globals is on or off in your server's PHP configuration. It should be off. 0 Quote Link to comment Share on other sites More sharing options...
ripnet Posted February 26, 2014 Share Posted February 26, 2014 Help please. Update to 5.3.5 and after coplete order and complete all fields for new user have an erro in white screen "Invalid input condition" If fields not have data same error without fields validation 0 Quote Link to comment Share on other sites More sharing options...
ripnet Posted February 26, 2014 Share Posted February 26, 2014 PHP - 5.3.16 register_globals = off 0 Quote Link to comment Share on other sites More sharing options...
ripnet Posted February 26, 2014 Share Posted February 26, 2014 30 minutes later work good, nothing changing 0 Quote Link to comment Share on other sites More sharing options...
ripnet Posted February 26, 2014 Share Posted February 26, 2014 And now again. Changing orderform not effect. Please help 0 Quote Link to comment Share on other sites More sharing options...
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