m8internet Posted December 13, 2013 Share Posted December 13, 2013 I am going on two holidays during 2014, and have advised all my customers of this The only issue I have not been able to resolve is the Invoices which include Domain Name renewals, when these are due in my absence The Domain Name renewals are processed manually I therefore have a list of the affected customers These invoices need to be sent out in advance, otherwise the Domain Names will expire (along with all the issues that creates) The only practical solution I can find is to manually adjust each service and to then use the Create Invoice feature The customers then make payment and the renewals processed On my return the services are then returned to their corrected values (correcting before would result in a duplicate new Invoice which has already been paid) Does anyone know of any other methods? 0 Quote Link to comment Share on other sites More sharing options...
John M Posted December 14, 2013 Share Posted December 14, 2013 Bump I have the same issue. 0 Quote Link to comment Share on other sites More sharing options...
alaali Posted December 16, 2013 Share Posted December 16, 2013 Hi, Did you try "Invoice selected items" button which is on the summary client page (admin area). Just select the domains or the services you want to make invoices early for. and press the button. It will create invoices which can be paid by your customer. 0 Quote Link to comment Share on other sites More sharing options...
m8internet Posted December 23, 2013 Author Share Posted December 23, 2013 Did you try "Invoice selected items" button which is on the summary client page (admin area) I cannot find this facility within the admin area 0 Quote Link to comment Share on other sites More sharing options...
AffordableDomainsCanada Posted December 23, 2013 Share Posted December 23, 2013 When you are on the Client Profile page in the admin area, /admin/clientssummary.php?userid=1 You will scroll down and you will see the services and domains, put a check in the boxes that you want to invoice for, then scroll to the bottom of the page and it will allow you to invoices for the selected services/domains.. 0 Quote Link to comment Share on other sites More sharing options...
sfwebhostin Posted December 24, 2013 Share Posted December 24, 2013 Hello, Yes that is right but are you running latest version of WHMCS? because your signature said Using WHMCS since 11 December 2011, running v5.0.3 since 27 April 2012 0 Quote Link to comment Share on other sites More sharing options...
m8internet Posted December 24, 2013 Author Share Posted December 24, 2013 Hello,are you running latest version of WHMCS? because your signature said Using WHMCS since 11 December 2011, running v5.0.3 since 27 April 2012 No, still running version v5.0.3 Unable to upgrade (as next version failed to load) Therefore this option will not be possible Looks like I will have to manually adjust each product / service, wait payment, then amend after payment 0 Quote Link to comment Share on other sites More sharing options...
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