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automatic renewal of domain


Boggie

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Hey guys,

 

I added a new order for a client that transfered their domain/hosting to me. I did this manually. Naturally they were marked unpaid. But i still went ahead and approved everything to go through and it has been setup for 2 days.

 

Today, the client said they are still getting an overdue notice (which i knew they would) . They sent me a check by mail.

 

So i received the check and marked their account paid.

 

It then automatically renewed the domain for another year??

 

how can i prevent this?

 

Thanks

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  • WHMCS CEO

If a domain is registered, payment for that domain is considered a renewal. You'll need to disable automatic domain registration in Config > Domain Pricing if you don't want domains registering or renewing automatically upon payment.

 

Matt

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