joe@izones.net Posted November 1, 2013 Share Posted November 1, 2013 I created invoices for a bunch of new customers yesterday. This morning, I ran my batch processing to create credit card transactions and the software created new invoices so that most of the new customers had two invoices. Then for about 2/3 of them, it charged the credit card for both invoices. I am trying to issue refunds, but get message "The refund attempt has failed - check the gateway log for more details" When I check the gateway log it shows: Response Code => 3 Response Subcode => 2 Response Reason Code => 54 Response Reason Text => The referenced transaction does not meet the criteria for issuing a credit. AVS Result Code => P Any ideas? These are all new customers so I need to get this resolved quickly. Thanks 0 Quote Link to comment Share on other sites More sharing options...
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