Sitecenter Posted September 7, 2007 Share Posted September 7, 2007 I've set our system up to allow a free domain with certain packages but must be doing something wrong... Once the customer chooses a package which allows a free domain name, they go to the next stage which is to either register, transfer name or change nameservers. What should they do here to obtain the free domain as if they choose 'register new', the order form on the next page shows the domain as an additional product and cost. 0 Quote Link to comment Share on other sites More sharing options...
philip Posted September 8, 2007 Share Posted September 8, 2007 Did the order confirmation/summary (the one before the checkout) shows the domain cost as 0? If it so then there is nothing wrong. 0 Quote Link to comment Share on other sites More sharing options...
Sitecenter Posted September 8, 2007 Author Share Posted September 8, 2007 It show's the cost. I'm just wondering, do I need to hide domain registration options on packages which have a free domain? Also, how about if they already have the domain, it would be nice to say you can either have a new domain FOC or transfer it FOC? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted September 8, 2007 WHMCS CEO Share Posted September 8, 2007 If it's charging for the domain when you believe you've set it to be free, then you haven't configured it correctly and need to check it in the product configuration. Matt 0 Quote Link to comment Share on other sites More sharing options...
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