neo.ealink Posted September 25, 2013 Share Posted September 25, 2013 Hi, In my system, I am using the product add on as an annual recurrence maintenance for specific product. Situation : Product A (price A)=> product A add on (price PA) Product B (price B) => product B add on(price PB) Upgrade before it reach 1 year or before the product addon due : Product : Price B - Price A = new price (which is correct / no prorata) Product add on : price PB - prorata price PA = new price (which is my issue) My issue Upgrade Product A to B, the product add on price was not calculated based on Prorata rate. Is there any solution to make it calculate the prorata rate between those 2 product addon? I know we have the prorata option for the products and configurable options, but in this case, I want to use the add on. Is there any possible solution other than buying an addon for this? 0 Quote Link to comment Share on other sites More sharing options...
pat_ads Posted December 6, 2013 Share Posted December 6, 2013 Hi, I'd like to bump this to see if anyone has a solution. My issue is similar - I've got a Product Addon and when the customer adds a new service with an addon, the new service is prorated, but the product addon is not, leading to problems with billing several times per month. 0 Quote Link to comment Share on other sites More sharing options...
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