stormrider Posted September 4, 2007 Share Posted September 4, 2007 Hello, I don't know if this is a bug but i changed the billing cycle of a client when he still had an invoice unpaid. This invoice was related to montly billing cycle but i changed the billing cycle to annually. When the client paid the invoice i saw that the due date was next year and not next month!!! Is this correct? How to fix this problem? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted September 4, 2007 WHMCS CEO Share Posted September 4, 2007 You should have cancelled the existing invoice and generated a new one for the new cycle. Matt 0 Quote Link to comment Share on other sites More sharing options...
stormrider Posted September 10, 2007 Author Share Posted September 10, 2007 Hello Matt, I have done the following steps. Deleted the invoice related to montly payment, changed the payment to semi-anually ( checked auto recalculate ) and clicked on "Generate Invoices" on Home. But it shows me 0 invoices generated. Can you tell me what's wrong with this? Thanks, Fernando. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted September 10, 2007 WHMCS CEO Share Posted September 10, 2007 An invoice won't be generated for the item on that date again as it's already been invoiced. Normally if you deleted it you wouldn't want it to reappear auto generated again the next day. You'll need to change the due date (+1 day). Matt 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.