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how to purge all tickets

xploit

By xploit
in Using WHMCS

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xploit Junior Member

xploit

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Posted

Hello,

 

i have recieved 200 tickets. and then i deleted the support departments.

the counter at the top of the WHMCS says "191 Ticket(s) Awaiting Reply"

 

but when i click it it does not display any tickets.

 

i re-created the support departments with the same name but still the tickets are not displayed.

 

any idea how to cleanup my counters and purge any tickets?

 

BR

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