epretorious Posted July 11, 2013 Share Posted July 11, 2013 I manually generated a $0 order for a domain name for a client [Orders: Add New Order]. I accepted the order [Orders: List All Orders -> Accept Order], and then I marked the order as paid [Billing: Invoices: Unpaid -> Mark Paid]. However: When I view the order [Orders: List All Orders]: The order status is Incomplete. When I view the client's orders [Clients -> <Client ID> -> Invoices]: The order status is Incomplete. When I attempt to add a payment to the order [Billing: Invoices: Unpaid -> <Invoice #> -> Add Payment], WHMCS warns... Invoice in Paid StatusAs this invoice is already marked paid, any further payments applied will result in a credit to the client Why is the status of the invoice inconsistent when viewed through different modules (i.e., Clients, Orders, Billing)? How can I make the status consistent? 0 Quote Link to comment Share on other sites More sharing options...
epretorious Posted July 18, 2013 Author Share Posted July 18, 2013 How can I make the status consistent? I fixed the problem by disregarding the warning... Invoice in Paid StatusAs this invoice is already marked paid, any further payments applied will result in a credit to the client ...and adding a $0 payment to the order [Billing: Invoices: Unpaid -> <Invoice #> -> Add Payment]. 0 Quote Link to comment Share on other sites More sharing options...
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