DigitalEnigma Posted August 26, 2007 Share Posted August 26, 2007 Hi, Why do all emails seem to send showing the from the System Emails From Email address rather than for example support@mycompany.com when it is a support ticket reply etc? Even emails like the order confirmation to the client show as from this address rather than from sales@mycompany.com until they client to reply. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted August 27, 2007 WHMCS CEO Share Posted August 27, 2007 Are you using SMTP for mail sending? If so, the emails all show as from that address - with a reply to address set as the address configured for that email. Matt 0 Quote Link to comment Share on other sites More sharing options...
DigitalEnigma Posted August 27, 2007 Author Share Posted August 27, 2007 Hi Matt, Yeah, have it set to use SMTP so that explains it. Is there no way to have it show the correct address as if sent from the relevant department rather then the address used for the SMTP setting? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted August 27, 2007 WHMCS CEO Share Posted August 27, 2007 I don't believe so. Pretty sure it was like that in the past and there were a lot of issues with mail servers rejecting the from email being different from the login email. Matt 0 Quote Link to comment Share on other sites More sharing options...
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