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Domain cron script "Error: Unable to Find Domain Order" for transfer


october

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Hello,

 

Today for the first time I had a user transfer a domain. They were able to sign up for an account and go through the whole registration, transfer, checkout and payment sequence as expected - no problem. I also already had them click the "I agree" to transfer link that gets sent to their admin email address.

 

I also went into the WHMCS admin and "Accepted" their order (it was marked pending).

 

 

The next time the domain sync cron script ran, I got an email with the following error:

 

 

Domain Syncronisation Cron Report for 08-04-2013 21:26:01

 

Transfer Status Checks

- domainthatisbeingtransferred.org: Error: Unable to Find Domain Order

 

Active Domain Syncs

 

 

What is the meaning of this "unable to find domain order" error? And what am I supposed to do about it?

 

I went to my eNom account (eNom is the registrar I use) and checked the domain "Inbound Transfers" report and it seems like everything is going as expected. But the error message makes me uncomfortable.

 

The only other forum post I can find that's like this was never answered:

http://forum.whmcs.com/showthread.php?61502-Enom-Transfer-Sync-Domain-Not-Found&highlight=Unable+Find+Domain+Order

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I surmise that this "error" essentially means "transfer pending", since it went away once the domain transferred all the way into eNom. So, I guess it was literally "not found" at eNom in the mean time. I wish it was able to check the inbound transfers report and give a more intelligible message.

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