How is Domain Registration supposed to work? Nothing happens

[interactive]

I currently have WHMCS version 5.2.2 running with StarGate/UK2 activated as the Domain Registar. My ResellerID and APIKey have both been entered.

 

The problem is when I register a new domain from the customer side or the admin panel, I see nothing on the UK2 control panel. The domain never appears, so it is essentially never registered! This is a serious problem for me because the entire functionality is useless.

 

I thought maybe the issue was the domainsync.php and stargatesync.php scripts had to be run, so I ran those manually by command line. They gave no error. Nothing except the text "Stargate Domain Sync Report" appeared in the final email outputted.

 

Unfortunately there is almost zero documentation on how this function is supposed to work and what sort of steps I should take to test this properly. Does anybody have some experience with this?

 

Thanks so much!

[interactive]

Also, I should note that I have the System Module Debug Log enabled and it says "No Records Found" - no errors.

 

I have also whitelisted the server's IP with the Resell.biz/UK2 control panel.