Login to Cpanel problem for clients

[kushal275]

hi guys,

 

when my clients goes to SERVICES > MY SERVICES > VIEW DETAILS | They will see two options - LOGIN TO CPANEL & LOGIN TO WEBMAIL, guys earlier when my clients click on LOGIN TO CPANEL it was automatically logging in to cpanel without asking for user name and password, but now its asking for username and password, why is this guys?? please help!

[merlinpa1969]

cpanel started using sessions, that button will only work if there is not an open session for them,

[kushal275]

hmm, sorry merlinpa1969, i didnt get you, can you please explain? when we click that button it says "The login is invalid." and one more thing, in username it shows our username too.

[kushal275]

hi guys, i find out some thing strange, using firbug in firefox i gone through the source, the password looks stange, like some solid symbols, is there any problem?? actually as below shown the password starts from number 7 only but there is no such strange box like symbols in password, i dont know how this happen, please help guys..

 

<form target="_blank" method="post" action="https://***.*******.com:2083/login/">

<input type="hidden" value="XXXXX" name="user">

<input type="hidden" value="7çà!*1(¡ð�t�ççr" name="pass">

<input class="btn" type="submit" value="Login to cPanel">

<input class="btn" type="button" onclick="window.open('https://***.*******.com:2096/')" value="Login to Webmail">

</form>

[kushal275]

hello, guys please help, i asked Domain registrar also,

 

this is what i asked" :

 

hii guys, we are getting some problem from client end, when ever the clients tries to change the nameservers or goes to edit contact they are getting some error, the error is mentioned bellow.

 

The following errors occurred:

*****.com -

Required parameter missing

Parameter 'login_handle' missing.

Parameter 'login_pass' missing.

 

we dont know why this is causing, is this your problem or WHMCS's problem>? please help us out.

 

Thank you

 

"this is what they said" :

 

Dear Kushal,

 

It seems like an WHCMS issue. When the customer makes the modification from the client panel the modifications are not carried out since the login handle and login pass is missing.

 

Itś best he asks the WHMCS team why the login credentials are missing when the client side sends modifications.

 

Let me know if that helps.

 

 

 

Best regards

 

"dear whmcs please clear this issue"