decor Posted March 7, 2013 Share Posted March 7, 2013 hello I blocked a clients staff member email in the support area, they had a responder on and set up a loop of opening tickets up. How do i unblock that email address so they can send tickets in without being blocked? And is there a way to not send a auto reply in they open or send more than 2 tickets in say 5 minutes? thanks ian 0 Quote Link to comment Share on other sites More sharing options...
Bubka3 Posted March 7, 2013 Share Posted March 7, 2013 You can unblock email addresses in: Setup -> Support -> Spam Control . . 0 Quote Link to comment Share on other sites More sharing options...
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